Commonly Asked Questions

Discover solutions to the most frequently asked questions regarding Saatchi. Explore how our AI sales expert can revolutionize your sales and support efforts.

  • How is EBS Chat different from a standard chatbot?

    EBS Chat isn’t just text-based—it speaks naturally, shows visuals, and references real proof points. This creates more human-like, persuasive interactions than a traditional chatbot ever could.

  • Do I need coding skills to set it up?

    Not at all. You can deploy EBS Chat with a single line of code, then fine-tune your conversation flows right from our dashboard. No developers required.

  • Can EBS Chat handle peak traffic?

    Absolutely. Whether it’s a handful of visitors or thousands, EBS Chat scales effortlessly, delivering consistent, high-quality interactions around the clock.

  • What kind of proof can EBS Chat show?

    Anything that helps build trust—customer testimonials, product demos, ROI stats, or images and videos. It’s all about making your case more compelling, in real time.

  • Can I integrate EBS Chat with my CRM or other tools?

    EBS Chat plays nicely with existing platforms. Sync leads, track data, and enrich conversations so that every interaction feels personal and informed.

  • Is EBS Chat only for websites?

    No. You can use a dedicated EBS Chat Room page for focused, distraction-free interactions. Pre-enrich it with key data and share it via a unique link for personalized outreach.

  • What if I need help?

    Our support team and resources are here to ensure you get the most from EBS Chat. We’ll guide you through best practices, setup tips, and optimization strategies.

  • Does it really improve conversions?

    Yes. Customers have seen up to 300% more conversions and 25% faster sales cycles. By making conversations richer and more engaging, EBS Chat turns interest into action.